Cancellation and Refund Policy - CricazaMasters

CricazaMasters Cancellation and Refund Policy

CricazaMasters is committed to transparency and fairness in handling cancellations and refunds. This policy outlines the procedures for requesting refunds and the conditions under which they are granted.

Refund Eligibility: Refunds are typically not provided for contest entries unless there is a technical issue that prevents the contest from proceeding as planned. In such cases, users will be notified and refunds will be processed accordingly.

Cancellation Requests: Users can request to cancel their participation in a contest before the contest start time. However, refunds for cancellations are subject to our discretion and may not always be granted.

Technical Issues: If a contest is cancelled due to technical issues, users will receive a full refund for their entry fees.

Refund Process: To initiate a refund, users must contact our support team via email at [email protected]. Refunds will be processed within a reasonable timeframe, typically within 7-10 business days, depending on the payment method used.

Administration Fees: In some cases, a small administration fee may be deducted from the refund amount to cover processing costs.

For any questions or concerns regarding this policy, please contact us at [email protected].

By participating in CricazaMasters contests, you acknowledge that you have read and understood this Cancellation and Refund Policy.

We reserve the right to update this policy at any time without notice.